HR Generalist (NonOps)

DigiExpress is a forward-thinking logistics company dedicated to innovation, operational excellence, and continuous growth. We are looking for a proactive and detail-oriented HR Generalist to join our Human Resources team. In this role, you will support the implementation of HR processes, enhance employee experience, and collaborate closely with HR Business Partners and business teams to ensure effective people operations throughout the employee lifecycle.

Key Responsibilities

• Support the execution of HR policies, procedures, and initiatives in alignment with organizational objectives.

• Manage and coordinate employee lifecycle processes, including onboarding, internal transfers, promotions, and offboarding.

• Act as a point of contact for employees and managers regarding HR-related inquiries, policies, and procedures.

• Support employee engagement initiatives and contribute to improving employee experience and retention.

• Assist HR Business Partners in addressing employee relations issues and providing practical solutions.

• Coordinate performance management processes, including performance evaluations, feedback cycles, and follow-up activities.

• Collaborate with Talent Acquisition teams to support recruitment, hiring, and onboarding activities.

• Maintain accurate employee records, HR documentation, and reports while ensuring data confidentiality.

• Support the implementation of organizational development initiatives, employee grading, and job leveling processes.

• Monitor HR metrics, analyze employee-related data, and prepare reports to support data-driven decision-making.

• Identify opportunities to improve HR processes and contribute to continuous improvement initiatives.

• Collaborate with cross-functional teams to ensure consistent implementation of HR practices.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Management, or related fields.

• 4+ years of experience in HR Generalist, HR Operations, or similar HR roles, preferably in fast-paced or technology-driven organizations.

• Good understanding of HR processes, policies, and employee lifecycle management.

• Familiarity with employee relations, performance management, and employee engagement practices.

• Knowledge of recruitment and talent management processes.

• Familiarity with organizational structures, job grading, and employee leveling systems.

• Proficiency in Microsoft Office, particularly Excel, and familiarity with HR information systems (HRIS).

• Strong communication and interpersonal skills with the ability to interact effectively with employees and managers.

• Strong organizational skills, attention to detail, and ability to manage multiple priorities.

• Analytical thinking, problem-solving skills, and a proactive approach to HR challenges.

• Ability to handle sensitive employee information with professionalism and confidentiality.