مایند

CRM Specialist (ECRM)

مایند

سطح ارشدیت
کارشناس
موقعیت مکانی
تهران
نوع همکاری
تمام وقت
ساعت کاری
saturday to wednesday from 9AM to 18PM
خدمت سربازی
مهم نیست
About the role
This role sits at the intersection of technology, marketing, and customer success, helping some of the largest and most innovative Iranian brands build intelligent, data-driven relationships with their audiences.

What You’ll Do
Guide enterprise clients in implementing and using WebEngage’s tools and automation features
Troubleshoot and resolve customer issues within the platform
Analyze campaign performance data and provide actionable recommendations
Collaborate with marketing, product, and tech teams to enhance engagement outcomes
Prepare performance reports and insights for client stakeholders
Support retention and lifecycle marketing strategies across multiple industries

What We’re Looking For
At least 1–2 years of experience in Marketing Automation or Digital Marketing
Good command of English (around 70%) for reading documentation and communicating with global teams
Strong analytical mindset with confidence working in Excel or Google Sheets
Familiarity with user behavior, segmentation, and retention strategies
Experience with WebEngage, MoEngage, HubSpot, or ActiveCampaign (a big plus)

Behavioral Competencies
Proactive problem-solver; you anticipate issues before they arise
Detail-oriented and organized in managing multiple projects
Strong communicator who can simplify complex technical ideas
Team player with a collaborative, growth-oriented attitude
Eager to learn new tools and stay ahead in marketing technology trends

Why You’ll Love Working With Us
At MAYND, growth isn’t just a company value; it’s our culture. You’ll work alongside a young, passionate, and expert team, collaborating with top-tier Iranian brands in industries like fintech, retail, and e-commerce.

We offer
Competitive salary (based on experience)
Insurance from day one
Organizational loans
Opportunities for continuous learning and international exposure through WebEngage’s ecosystem

Ready to join us?
If you’re ready to grow with a team that’s shaping the future of customer engagement, we’d love to meet you.
درباره شرکت
مارکتینگ اتومیشن