Account Managerروناد4 روز پیش
درباره موقعیت شغلی
درباره شرکت
موقعیت مکانی
نوع همکاری
خدمت سربازیDo you enjoy building strong relationships with people?
Are you good at understanding client needs, solving problems, and creating a great customer experience?
If you are organized, proactive, responsible, and enjoy working with people, we'd love to hear from you.
About the Role
As an Account Manager, you will be responsible for managing client relationships, understanding their needs, ensuring smooth communication, and working with internal teams to deliver a high-quality experience.
You will act as a key point of contact for assigned clients and help build long-term, mutually beneficial relationships.
Responsibilities
- Manage relationships and day-to-day communication with assigned clients
- Understand client needs, expectations, and business challenges
- Act as the main point of contact between clients and internal teams
- Coordinate with relevant teams to ensure timely and high-quality delivery of products or services
- Monitor client satisfaction and proactively identify and resolve potential issues
- Identify opportunities for upselling, cross-selling, and account growth
- Maintain accurate client information, activities, requests, and follow-ups in CRM or relevant systems
- Collect and communicate client feedback and insights to the relevant internal teams
- Identify opportunities to improve the customer experience and strengthen client relationships
- Prepare regular reports on account status, opportunities, challenges, and performance
- Participate in client meetings, presentations, and negotiations when required
Skills & Qualifications
- Strong verbal and written communication skills
- Excellent interpersonal and relationship-building skills
- Strong organizational and follow-up skills
- Customer-oriented mindset
- Strong problem-solving and negotiation skills
- Ability to understand client needs and translate them into actionable solutions
- Ability to manage multiple clients and priorities simultaneously
- High level of ownership and responsibility
- Ability to work effectively with cross-functional teams
- Proactive and solution-oriented mindset
- Strong attention to detail
- Ability to work under pressure and meet deadlines
- Fast learner with the ability to understand new products and services quickly
- Comfortable working in a dynamic and fast-paced environment
- Familiarity with CRM tools and Microsoft Office is a plus
It’s a Plus If You Have
- Previous experience in Account Management, Customer Success, Sales, or Client Services
- Experience working with B2B or corporate clients
- Experience with CRM systems
- Experience in upselling, cross-selling, or account development
- Experience working in a startup or growing company
- Experience managing multiple stakeholders and internal teams
What We’re Looking For someone who
- Genuinely enjoys building professional relationships
- Takes ownership and follows tasks through to completion
- Communicates clearly and professionally
- Can balance customer needs with business goals
- Is adaptable, curious, and committed to continuous learning
- Works well both independently and as part of a team
درباره شرکت
روناد، مرکز تحقق (Fulfillment Center) درخواستهای خریداران فروشگاههای اینترنتی است؛ فروشگاههای اینترنتی از طریق چند راه میتوانند اتصال خودکار با نرمافزار داخلی روناد داشته باشند، تا ثبت سفارش و رهگیری آمادهسازی و ارسال سفارشات را با یک پنل در دست خود داشته باشید؛ در روناد تکنولوژی تمامی تعاملات با مشتریان و مدیریت فرایند داخلی توسط تکنولوژی (نرمافزار و سختافزار) مدیریت میشود.
روناد، مرکز تحقق (Fulfillment Center) درخواستهای خریداران فروشگاههای اینترنتی است؛ فروشگاههای اینترنتی از طریق چند راه میتوانند اتصال خودکار با نرمافزار داخلی روناد داشته باشند، تا ثبت سفارش و رهگیری آمادهسازی و ارسال سفارشات را با یک پنل در دست خود داشته باشید؛ در روناد تکنولوژی تمامی تعاملات با مشتریان و مدیریت فرایند داخلی توسط تکنولوژی (نرمافزار و سختافزار) مدیریت میشود.
پشتیبانی
تماس با ما
آدرس:تهران، خیابان پاسداران، بوستان ششم، نبش پایدارفرد، پلاک ۱۰۷، طبقه سوم، واحد ۱۲
ایمیل:info@kardix.com
