We are seeking an experienced and hands-on Distribution Supervisor to manage daily pickup and distribution operations, warehouse activities, operational teams, and the courier fleet. The successful candidate will be responsible for ensuring on-time pickup from sellers, accurate delivery to customers, sufficient fleet capacity, and efficient warehouse operations, while maintaining high service quality and customer satisfaction.

Responsibilities
Plan and execute daily pickup and distribution operations to ensure on-time collection from sellers and accurate delivery to customers.
Manage warehouse and facility operations, including receiving, sorting, loading, dispatching, and maintaining operational standards.
Supervise and manage operational teams and manpower, including workforce planning, performance management, training, and development.
Manage courier recruitment, onboarding, retention, and daily fleet capacity based on operational demand.
Monitor pickup and delivery KPIs, productivity, service levels, and delivery progress, and prepare regular performance reports.
Ensure fleet readiness and availability, including proper organization and maintenance of delivery vehicles.
Implement and ensure compliance with distribution policies, procedures, and operational standards.
Manage relevant administrative matters, personnel records, and operational documentation in accordance with company procedures.
Review employee performance and provide regular feedback, coaching, and improvement plans.
Provide operational data and insights for business reviews, planning, and continuous improvement initiatives.
Ensure operational efficiency, on-time service, and customer satisfaction across pickup and delivery operations.

Requirements
3–5 years of experience in logistics, distribution, or last-mile operations, preferably with team management responsibilities.
Strong leadership, people management, and communication skills.
Good proficiency in Microsoft Excel and Microsoft Office, with the ability to prepare and analyze operational reports.
Strong analytical, reporting, and presentation skills.
Ability to prioritize, make decisions, and perform effectively under pressure.
Strong problem-solving and operational decision-making skills.
Good understanding of customer experience and service quality.
Good command of English is a plus.